The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 3 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We love getting custom orders! For full custom items, the price is on a per item basis so contact with your idea for a quote. We can create rings from rough sketches or inspired by other designs.
We can also personalize any of the rings in our store by changing the width, the type of stones, the type of metal, the way the knots weave or any number of other customizations, the majority of which there is no extra charge for. For most of our rings that are solid backed we offer engraving, please message us if you'd like to have your ring engraved.
Yes! All of our listings that show 2 rings is for a set. For some reason, Etsy won't let me put in a second ring size option, so I just tell people to select the size of the first ring and put the size for the second in the notes.
Yes! All of our rings can be made with any different stone you'd like, we have a wide selection of stones at our disposal and would be happy to create a ring with the stone you want. Pricing may vary so please ask for a quote before ordering.
Yes and yes! We make all of the rings you see in our selection in sterling silver, gold, palladium or platinum. If you do not see the ring you want in the metal you are looking for let us know and we'll happily put up a listing for you.
Sadly no. We do not have the equipment to cast in any of these metals, and finishing them can be quite challenging because we don't have tools that are designed to work with metals this hard.
Patina is the dark oxidation that appears in the crevices of any metal that oxidizes. We most often patina sterling silver rings, but can also patina gold rings upon request. While we can't patina palladium or platinum (these metals don't react with oxygen easily), we can add antiquing that has a similar effect.
Generally we will either size the ring to the correct size at no charge, or exchange the ring for a ring of the correct size, also at no charge. We know that it can be difficult to get the order entirely correct when ordering on-line, so we provide this extra flexibility to our customers. If you need your ring re-sized more than 3 months after purchase we may charge a re-sizing or re-making fee, depending on our design. Some of our designs (particularly the rings with continuous knotwork around the entire ring) cannot easily be resized and may need to be re-made to the correct size.
Yes! For payments, we can break it up however you'd like, all we ask is that we know the finish date and that the rings are paid off before shipping, other than that we're quite flexible. Often we've done 4 payments at monthly increments, but whatever you're comfortable with is fine.